Assist security team members in the apprehension of shoplifters in accordance with the Liberty policy and procedures - To carry out comprehensive Security and Safety duties, to ensure a safe environment for staff, customers, contractors, and visitors. The Security Office role involves working permanent days, permanent nights and a mixture of days and nights when required. Handles complaints, investigates and processes written reports on customer or employee injuries, thefts, assaults, vandalism and other relevant security incidents. To use and be fully conversant with the related software systems including CCTV, access control, intruder alarm, fire system and any IT security equipment. Deal with retail departmental queries related to security, and encourage department
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