As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. 2nd Line Support Engineer - EUC, Microsoft & Networking Join our growing team as a 2nd Line Support Engineer, where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. * Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). * Proven experience in a 2nd line support or IT operations role. * Maintain documentation and contribute to knowledge base articles to
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