Understanding customer requirements and industry best practice to help develop a strategy for improving the quality of all products. * Leading and co-ordinating root cause analysis of quality issues relating to manufactured product, purchased parts and customer complaints. * Managing the administration of the internal quality process (NCR, ECN, CAR) to ensure speed of containment, corrective action, identification of root cause and resolution of issues. * Assisting with supplier selection through robust qualification processes, inclusive of aligning process capabilities and ensuring robust Quality Assurance practices are in place. * A great understanding of using Quality and Process management tools and methodology, including 5S/6S, flowcharts, VSM, Kaizen, Pareto, QCPC, 8D, Cause & E
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