Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. * First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. * Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that k
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