Field Service Technician based in Hampton
As a world leader in air conditioning systems, services and solutions, our client controls the comfort of the air for people in homes and many of the world’s largest and most famous commercial, industrial and institutional buildings.
Established since 1885, they apply their first class expertise in environmental technology and energy conservation to make a difference in energy efficiency around the globe.
Job Description
Reporting to the field service operation leader, the service technician is responsible for retrofit and repair of air conditioning equipment and Systems, utilizing knowledge of air conditioning theory, pipe fitting, and mechanical layouts.
Responsibilities
Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
Uses a variety of hand tools, engineering specifications, to diagnose and repair units.
Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location
Performs preventive maintenance, site surveys, replacement, and modifications as needed or requested by customers
Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
Inspects vehicles by checking vehicle condition and literature supplies and maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
Maintains equipment by inspecting for signs of wear
Completing paperwork on each job and maintaining files and representing company by serving as a direct customer contact.
Trainee supports by providing technical advice and offering guidance.
Documents all service related activities and provide re-training and follow-up training at customer site.
Provide sales leads.
Educational requirements
Ideally, Technical graduate with a certificate in Heating, Ventilation, and Air Conditioning
Experience
Must be familiar with various air conditioning products and have field experience in installation techniques and servicing/repairing HVAC equipment.
Must have excellent customer interaction skills and have the ability to answer questions and resolve customer concerns.
Must have the ability to use a computer and software (e.g., MS/ Office, Excel, and MS Windows).
Must have demonstrated mechanical and electrical ability.
Must have the ability to dissect and manipulate data and situations to arrive at the best possible solution.
Must be able to write clear, concise reports
Must have the ability to resolve situations or matters as they arise.
Must demonstrate the ability to interact and communicate clearly with a variety of people and personality styles.
So do you have what It takes????
Benefits
Competitive salary (Cannot advertise due to client’s request)
Company vehicle
Pension scheme
Please send your CV
Robert O'Keane
Charles Francis Cooper Ltd |
