We have an exciting opportunity for a Service Tendering Project Manager, working for our After Sales Department and based in Loughborough, UK.
Qualification/Experience
Candidates should be qualified to at least HNC level in an engineering discipline although those with other relevant qualifications will be considered. Must be computer literate with good knowledge of the Company’s products and equipment. Previous commercial experience will be an added advantage although training will be given to suitable applicants.
Principle duties and responsibilities:
To proactively seek and obtain enquiries for service work on the Company’s products.
Producing quotations in accordance with Company pricing and tender approval policies.
Manage allocated projects ensuring they are completed on schedule and within budgeted costs
Maintain good customer relationships in the interest of the business.
To support the Service Manager and the Service Sales Manager in developing the Company’s service business.
To co-ordinate all communications between the customer and the Company in a timely manner.
Attending technical and commercial meetings with customers and other parties.
To regularly review project performance and report to senior management as appropriate.
To progress on time invoicing, receipt of payment and to identify late payments.
To minimise the Company’s exposure to liabilities and maximise any opportunity to improve project margins.
Utilising and updating the Company’s computer systems.
To ensure that all applicable Company Standing Instructions, including those relating to Health and Safety, are personally complied with.
Responding to requests for technical information from customers and others, including any necessary liaison with other internal departments, in accordance with established procedures.
Health & Safety Responsibilities:
Be responsible for self and others.
To co-operate fully with all safe working practices.
Contribute to the implementation of such practices when necessary
Personal
Must have good IT skills including the use of spreadsheets and databases
The candidate must be self-motivated, good communicator, capable of working alone and in a team environment.
This position may involve some travel both in the UK and overseas.
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